contact amazon customer support live chat

Click Here to go directly to the Amazon chat support page, or you can follow the instructions below. 

Why Live Chat?

I like to always chat when I can for a few reasons.

First off, I like to have a record of the conversation. Generally, iff I’m chatting with support it’s because of something that I’d like to have a record of the conversation.

Secondly, I like to chat because I have an irrational fear of talking on the telephone. I was born in 84, does that make me a millennial?

The third reason is probably the most important. Lately, the hold times when you call any company are pretty absurd. Generally, it’s much faster to jump on live chat. So here is how you access the live chats.

How to contact Amazon via Live Chat or Telephone Support

contact amazon customer support help page

1. Scroll down to the bottom of any page and click ‘help’ or click here to go directly there in a new window.

2. Scroll through their FAQ, as if the answer you need will be there.

 

3. Choose the very last option ‘Need more help?’.

 

4. Click ‘Contact Us’ or click here.

amazon customer support live chat and phone support

 

5. The last step consists of maneuvering through the AI chat bot who thinks she can solve your problem without actually using any manpower (money). In fact, I’m sure they end up weeding out a lot of people who eventually just give up because they are tired or trying to reach someone.

Great, now before you go – share with us your story about your love/hate relationship with Amazon. We all have one!

Be well! Rich.

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